SERVICE

Maintenance & Support

We don't hand over the site and walk away. After launch we keep it current, fast and secure — and we're the first call when something goes wrong.

What it covers

After launch, without a gap

The package scope is set to fit your needs; the items below are the core of every maintenance agreement. An example of long-running post-launch work: the ongoing support of a pump manufacturer's corporate site.

01
Updates
Regular updates to the framework, plugins and dependencies.
02
Monitoring
Tracking outages, errors and performance; you hear about it before it grows.
03
Backups
Regular backups; if anything happens, rolling back is easy.
04
Security
Security patches, certificate renewal and basic hardening.
05
Content edits
Text, image and small layout changes.
06
Bug fixes
Issues that surface in production, prioritized and resolved.

01
Handover
We review the existing site and map out how everything works.
02
Regular care
Updates, backups and monitoring run on a set cadence.
03
On request
One channel for content and small changes.
04
Monthly summary
You see what was done and what's being watched in a plain summary.